Elite Comfort Group is your trusted source for premier HVAC services, specializing in top-notch heating, ventilation, and air conditioning solutions. Our dedicated team goes beyond by offering expertise in water filtration and construction services. Proudly serving the unique needs of Fire Island, we prioritize customer satisfaction and ensure comfort, quality, and reliability in every project we undertake. Experience excellence with Elite Comfort Group – your comprehensive solution for HVAC, water filtration, and construction services.
About Elite Comfort Group: Heating, Air Conditioning & Water Filtration
Our Address
1121 Lincoln Ave Unit 16, Holbrook, NY 11741, USA
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I had Elite install a 5 unit Mitsubishi mini split system last year in my brand new Stony Brook house. The installation crew did a lot of work and the units work great. They are professionals with excellent customer service and the owner Rich and his crew are all very knowledgeable and return calls if needed. They just serviced my equipment and made sure everything was working correctly. Great service and communication. Highly recommend.
We reached out to them desperate to find a solution to mold from the a/c. They showed up without enough duct material to install delayed and guy sat in my hallway for his crew to return. They “forgot” about the 2nd attic. They put in Flex instead of the oval ducts they put in our quote. They made a hole in the ceiling that the tech said he’d have fixed which we then had to argue about b/c they backpedaled. Had atrocious communication with office staff which was appalling. Run away from them, don’t get “sold” when you’re feeling vulnerable to fix your house. Nothing they did worked, we still have mold. Canceled their “Hero Club”. The suffering we’ve experienced from this mess has been quite damaging to our stress levels. Disappointed to get this from a local family business. I’ll always have every detail written down by any vendor doing work in my house in the future and will do more vetting & research.
We just got our ductless ac system installed and are extremely happy. Rich and his team were very punctual and professional. If you are looking for HVAC services, I highly recommend Elite Comfort Group.
I was in a REALLY bad spot November 2022. I lost heat on my year-old Navien boiler and of course I couldn’t get a hold of the company that did the install. Luckily a friend of mine recommended Elite Comfort Group. I spoke to their office and they were able to send someone (the owner of the company - Rich) to my house the same day! He diagnosed my problem (a valve that went bad that was caused by a poor install from the original company). Rich had the part overnighted, came back the very next day (Thanksgiving Eve) and got me back up and running. I was hosting Thanksgiving that year and he literally saved the day! I can’t say enough good things about Rich and his team. Rich told me about his membership program - the Hero Club. I’ve been a member ever since and Elite Comfort Group now maintains my heat and AC systems.
My A/C unit is under a warranty. Elite has been at my house 3 times already to fix my A/C which is still broken, which is unbearable given the heat advisory. I have reached out to them over the past 4 days and no one has responded to me. Please reach out to me asap as me and my wife are elderly and we shouldn’t be without A/C.