Flynn Aire heating and air conditioning, serving the Long Island community since 1969, continues its tradition of top quality service and installations. Bob Von Hagen and Bob Hansen, the owners and operators of Flynn Aire are both hands on owners having a combined experience of over 65 years of installing, servicing, maintaining and repairing heating and air conditioning equipment and now managing one of Long Island’s most respected heating and air conditioning companies. They along with a dedicated and friendly staff, offer the highest quality installation, prompt and courteous service and repairs on all types of heating and air conditioning equipment.
Feel free to call us anytime if we can help you with any of your home heating, hot water or air conditioning needs.
We were charged $175 for a service charge. We had a leak on the elbow joint of one of the water lines. A leak that is clearly visible and does not need any diagnosis. Flinn completed the job and sent us two bills, one for service and one does the actual work. I called to question the service charge. I spoke to two individuals and was then transferred to Kimberly, who definitely needs customer training. At no point during our conversation did I say I was not paying the bill. I was not even disrespectful to her but I was questioning the validity of the bill. Her immediate response was "don't pay the bill, I will put a lean on your house". How obnoxious. What kind of customer service is this. I never, in any way, implied I will not pay the bill. That's when I lost it. In addition, we had a window of 1:00-4:00pm. The tech did not showed up until 5. I understand some jobs take longer than anticipated but no one called. The response claimed I am lying. Attached the recordings to show the public who is lying
I was very pleased with the service by Phil. He answered all my questions and was very responsive. He checked our system and explained everything he was doing. He is an important asset to to your company. John Selby
Matt did an amazing job today on my complex 3 large compressor system. Flynn-Aire is best company i ever had the privilege of hiring. Get their a/c contract its comprehensive, then rest easy your in good hands. Professional, prompt, experienced. Everything you expect from a vendor you choose to work with.
Tech showed up on time for regularly scheduled preventive maintenance. Took care of everything, explained what he did, and cleaned up after himself. Very happy with the Flynn Aire service.
Flynn sent the most professional young man to start up our system and check the Ducts in our attic. A very clean and professional job once again by Flynn!!!! He even wore booties. Great job Phil.