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We did a total gut rehab of our apartment (3BR, 3.5 bath) with Marcos Kitchen and Bath in 2023. We were totally satisfied with everything that was done. The materials and finishes are top grade. They have a fantastic selection in their showroom and in house professionals to help you coordinate everything. And most importantly, they have come back to do punch list work and small things even well afterwards. I highly recommend Mike Marcos and his entire team.
I spent $50,000 on a bathroom with this company. The first time the shower was used the grout at the base of the shower started washing down the drain. I called and spoke to Karen who informed me in no uncertain terms that they do not warranty grout and that I should read the contract. Well five months later and after four visits by Joe my shower still leaks. They are no longer responding to me by email or phone call. Do not use Marco’s Kitchen and Bath. Check out the better Business Bureau and read the complaints against them.
Very interesting sales experience at Marco’s kitchen and bath. Our contractor directed us to this designer cabinet store. Where we proceeded to be informed by 3 staffers Al, and two females they do not want our business (8x 6 l-shaped mid-custom cabinetry and shelves). As the sales associate began explaining the construction of the cabinetry…. The exceptionally passive aggressive “cabinet designer how will place the order” walked over to flat out say “look, we are too busy to deal with you! We have a long list of work including my this sales associate and we won’t help you this Friday afternoon”. After I finally responded, “you are now the 4th staffer to ask us to NOT ORDER cabinetry with you. This is an unpleasant experience” and left promptly.
VERY PROFESSIONAL AND TIMELY!!! Staff was AMAZING!!! THANK YOU SO MUCH!!!The Lewis ‘s
Marcos just finished a "gut renovation" of our entire apartment, and we're thrilled! We spent months talking to contractors all over Manhattan and Queens and couldn't find anyone whom we "felt good about" and who was able and willing to write out an estimate that listed the costs of everything we wanted (including the material and the labor). When we finally met with Mike Marcos (the owner), we were very impressed by everything he had to say and by his "genuineness." He told us exactly how his crew works, what they would do, and how long it would take. He also said that (and continued to say throughout the job) that all he wanted to do was make us happy, and boy did he! He's truly a "stand-up" guy with great integrity, and the job turned out better than we ever could have expected. And his Project Manager is exceedingly smart, patient, and thoughtful. He’s also a talented designer who created an amazing insert cut-out in our kitchen ceiling with hidden lights that make it glow. He's super-knowledgeable about every aspect of construction and he had an answer for every one of our questions and a suggestion for each of our concerns. And the crew's work was meticulous (e.g., perfect grout lines between the tiles, perfect spacing of all the lights, doors, handles, etc.) The end of our kitchen is rounded, yet they were able to carve the kitchen floor tiles and the wood floor planks so that they meet each other perfectly without a seam or a saddle. I'm a neurotic perfectionist who demands perfection in everyone whom I pay, so if I tell you that Marcos did an superb job, you can trust me. (And if you want a photo, feel free to message me.)