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Alvin and the office admins provided an exceptional experience for my family and me with their timely and professional work. Alvin, a skilled technician with excellent customer service, explained the steps needed to restore the Central Air in my home. After ordering the required part, he completed the job efficiently and professionally. He even took the time to show me how to keep the outside unit clean for better performance. I’ll definitely request Alvin’s assistance again if needed. A great family man and a fantastic technician—thanks to everyone involved in resolving this issue!
Emersson and his team did a great job installing our new system, handling the whole process with skill and professionalism from start to finish. The job was not an easy one, but they approached it with expertise, problem-solving, and attention to detail. Also, special thanks to Duane for devising a great custom solution to satisfy our needs while incorporating all of our design requests.
Cool Power installed our system 15 years ago and they come yearly for routine maintenance. No problems ever—technicians, especially Alvin, are great, and the office is well-run and responsive. We will be customers for life.
Excellent Service from Steve Steve provided exceptional service for my unit. He was incredibly punctual, ensuring the work began right on schedule. Beyond that, his work was highly effective, resolving the issue efficiently. I especially appreciated how informative he was throughout the process, clearly explaining everything I needed to know.
We had an exceptionally positive experience with Cool Power for our AC unit replacement, especially after 20 years with our old one. Cool Power demonstrated professionalism and thoroughness from the very beginning, with Peter being on time and knowledgeable. The pre-installation assessment is definitely a sign of a company that prioritizes good planning and execution, which is something you don't always see. And it's clear that Mike and his team continued that high level of service during the installation itself. We highly recommend Cool Power for any future services, a strong testament to their quality. It's always a relief when a major home repair goes smoothly and you're happy with the results!