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We had an exceptionally positive experience with Cool Power for our AC unit replacement, especially after 20 years with our old one. Cool Power demonstrated professionalism and thoroughness from the very beginning, with Peter being on time and knowledgeable. The pre-installation assessment is definitely a sign of a company that prioritizes good planning and execution, which is something you don't always see. And it's clear that Mike and his team continued that high level of service during the installation itself. We highly recommend Cool Power for any future services, a strong testament to their quality. It's always a relief when a major home repair goes smoothly and you're happy with the results!
Steve is excellent. Extremely conscientious - letting me know about his arrival time, explaining how the machines are functioning, answering all my questions and giving me helpful advice on managing them. He’s friendly and efficient and respects the property. He’s an outstanding representative for the company.
Excellent Service from Steve Steve provided exceptional service for my unit. He was incredibly punctual, ensuring the work began right on schedule. Beyond that, his work was highly effective, resolving the issue efficiently. I especially appreciated how informative he was throughout the process, clearly explaining everything I needed to know.
I had my AC installed yesterday, and Emerson and his team were absolutely outstanding. From the moment they arrived, they worked with precision, care, and professionalism. You would never know they had to cut into my ceiling—their work was that clean and seamless. Emerson truly went above and beyond. I first met him during the home assessment the week before, and I immediately trusted his expertise. I asked for him to return for the installation, and I’m so glad I did. He patiently answered all of my questions and gave thoughtful suggestions on vent placement that made a big difference. Everyone I interacted with at Cool Power was exceptional—courteous, knowledgeable, and clearly committed to doing great work. Emerson was the person I worked with most closely, and he left a lasting impression. If you’re looking for quality HVAC service, I highly recommend Cool Power.
The technician was professional knowledgeable and answered all my questions. I would highly recommend this company. They have some of the best employees I’ve seen it sometime. And I had my own contracting business for 30 years. So I know quality and experience very well