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We had a gut renovation done, top to bottom on our new apartment. I can’t say enough about how professional, efficient and caring, everyone at Marcos was. Anthony guided us in designing the kitchen, and bathrooms, and was always conscious of our budget. He has a very high taste level, and thought of details that never entered our minds. We could not have done this without his and Melissa’s help. We had some trepidation going into the job, because we were in planning on being in Florida for the few months that the work was being done. But Tony, the Project Manager, alleviated our fears, as he kept in touch with us every step of the way with both phone calls and video calls to show us the progress that was being made. We were given his cell number and he was 100% accessible the whole way through. Even after the work was done, when a few small issues came up, as they always do, Tony was there for us. Marcos Kitchen and Bath wasn’t the lowest quote we got when shopping. But we felt most comfortable with them and the staff. The extra few dollars were well worth getting the job done right, and as promised, of the highest quality. If I could do it all over again, I would hire them in a heartbeat. I’d highly recommend them to anyone in need of renovations.
We are so pleased with our decision to use Marco’s K&B. They were highly recommended by several friends and they were so right to do so. First steps of our bathroom renovation was planned carefully and professionally with Anthony, right in their impressive showroom. Then we met Joe, a great project manager who kept plumbers, electricians, sheet rockers, tile men, the painter, and a wonderful carpenter moving along insuring everything was to our complete satisfaction. We kept in constant contact with Joe for our many questions He was on top of delivering all our answers with daily trips to our home and phone calls to let us know the daily plan to make our project move smoothly to a beautiful end. We are very thankful to all the crew at Marcos and will be recommending them to all our friends.
We did a total gut rehab of our apartment (3BR, 3.5 bath) with Marcos Kitchen and Bath in 2023. We were totally satisfied with everything that was done. The materials and finishes are top grade. They have a fantastic selection in their showroom and in house professionals to help you coordinate everything. And most importantly, they have come back to do punch list work and small things even well afterwards. I highly recommend Mike Marcos and his entire team.
Very interesting sales experience at Marco’s kitchen and bath. Our contractor directed us to this designer cabinet store. Where we proceeded to be informed by 3 staffers Al, and two females they do not want our business (8x 6 l-shaped mid-custom cabinetry and shelves). As the sales associate began explaining the construction of the cabinetry…. The exceptionally passive aggressive “cabinet designer how will place the order” walked over to flat out say “look, we are too busy to deal with you! We have a long list of work including my this sales associate and we won’t help you this Friday afternoon”. After I finally responded, “you are now the 4th staffer to ask us to NOT ORDER cabinetry with you. This is an unpleasant experience” and left promptly.
I spent $50,000 on a bathroom with this company. The first time the shower was used the grout at the base of the shower started washing down the drain. I called and spoke to Karen who informed me in no uncertain terms that they do not warranty grout and that I should read the contract. Well five months later and after four visits by Joe my shower still leaks. They are no longer responding to me by email or phone call. Do not use Marco’s Kitchen and Bath. Check out the better Business Bureau and read the complaints against them.